Delivery FAQ

UK Delivery

General Delivery Information

General delivery information for our online parts store:

  • Stated costs are for orders up to 30kg in weight, for orders over 30kg delivery an additional delivery charge will be applicable.
  • Items that are over 1.5m in length or unusually shaped may attract additional delivery charges.
  • Orders placed before 16:00 GMT will be available for Next Day Delivery. Orders placed after this time will be dispatched the next working day.
  • We use a range of courier services including TNT, UPS, DHL and Royal Mail.
How much does Standard Delivery cost?

Standard Delivery costs vary based on service and your location. Generally Standard Delivery to the UK will be charged at a flat rate.

  • UK Mainland – £6.50
  • Scottish Highlands & Islands – £10.00
  • Northern Ireland – £15.00
  • Isle of Wight – £10.00
  • Isle of Man – £15.00

The prices stated above are for parcels up to 30kg, if your total cart weight exceeds this you will be charged an additional delivery fee.

Prices are subject to change and we reserve the right to make changes at short notice to delivery costs. The price stated at checkout will be the total you are charged for shipping.

How much does Next Day Delivery cost?

Next Day Delivery costs vary based on service and your location. Generally Next Day Delivery to the UK will be charged at a flat rate.

  • UK Mainland – £12.00
  • Scottish Highlands & Islands – £15.00
  • Northern Ireland – £17.50
  • Isle of Wight – £15.00
  • Isle of Man – £17.50

The prices stated above are for parcels up to 30kg, if your total cart weight exceeds this you will be charged an additional delivery fee.

What is the cut-off time for Next Day Delivery?

Orders placed before 16:00 GMT will be available for Next Day Delivery. Orders placed after this time will be dispatched the next working day.

How long will it take for my order to arrive?

Delivery times are dependant upon your location and what delivery service you have chosen at checkout. As a guide:

  • Standard UK Delivery: 3-5 working days
  • Next Day UK Delivery: 1 working day

Sometimes goods are subject to delay and we will endeavour to make you aware of this should it come to our attention. Please refer to your tracking details to follow your order while it is en route to you.

What are your postcode exclusions?

UK Delivery prices vary by region. We define delivery areas by post code as stated below:

UK Mainland – for all postcodes unless stated below
Scottish Highlands & Islands – for postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE
Northern Ireland – for all post codes with the prefix BT
Isle of Wight – for post codes PO30-41
Isle of Man – for all post codes with the prefix IM

How can I get in touch if I have a question about Delivery?

Please fill in the contact form available on our contact page.

Can I track my order?

Yes. All shipments placed through our online shop are fully tracked. We normally email you tracking details once the order has been dispatched from our warehouse. If your tracking details are not working please get in touch with us via the Contact Us page and quote your order number.

International Delivery

General Delivery Information

General delivery information for our online parts store:

  • Stated costs are based on volumetric weight. Actual weight may vary, we use volumetric weight to estimate shipping costs.
  • Items that are over 1.5m in length or unusually shaped may attract additional delivery charges.
  • Items that are over 200kg will need to be specially consigned as freight. This will incur additional charges.
  • We use a range of courier services including DHL and Royal Mail. In certain circumstances we may have to use an alternative courier company – we will let you know in our dispatch notification if this is the case.
Do you ship to my location?

Working in partnership with DHL and Royal Mail we are able to ship to almost every country in the world. If you find shipping is unavailable at checkout to your destination please get in touch via the Contact Us page, please include your full address as well as what you wish to purchase and we will get back to you as soon as possible with a quotation.

How much will it cost?

Price will vary depending on your location and the size and weight of your parcel. International delivery is calculated at checkout based on current prices. In some instances we can offer freight services for extremely large/heavy shipments, this is subject to enquiry. We may also split your order into individual parcels for shipping in order for you to get the best price.

How long will my order take to arrive?

Timescales for delivery vary depending on your location and which service you have selected at checkout. As a guideline Economy services normal take up to 7 working days for delivery, Standard services can take between 3-5 working days, and Express services are usually 1-2 days. We will provide tracking details that normally include an estimated delivery time. If you require a parcel urgently (i.e. guaranteed for the next day) please phone us at +44 (0)141 551 9132 and we will see if we can help.

Can I track my order?

Yes. All international shipments are fully tracked. We normally email you tracking details once the order has been dispatched from our warehouse. If your tracking details are not working please get in touch with us via the Contact Us page and quote your order number.