Monarch garage Privacy Policy (2018)

Monarch Garage is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. Please note: We do not store credit card details nor do we share customer details with any 3rd parties. We may collect, store and use the following kinds of personal data: (a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views); (b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services; (c) information that you provide to us for the purpose of registering with us (including your first name, last name, e-mail address, street address, city, county, post code, country, and telephone number); (d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters; (e) any other information that you choose to send to us

SECTION 2 – CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at parts@monarchgarage.co.uk or mailing us at: Monarch Garage, 160 Reid Street, Glasgow, GLG, G40 4EN, United Kingdom

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

SECTION 4 – COOKIES

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We use “session” cookies on our website. We will use the session cookies to keep track of you whilst you navigate the website. Session cookies will be deleted from your computer when you close your browser. Our payment services providers may also send you cookies. Please consult their websites to see their privacy policy. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links – when you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – USING YOUR PERSONAL DATA

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to: (a) administer the website; (b) improve your browsing experience by personalising the website; (c) enable your use of the services available on the website; (d) send to you goods purchased via the website, and supply to you services purchased via the website; (e) send statements and invoices to you, and collect payments from you; (f) send you general (non-marketing) commercial communications; (g) send you email notifications which you have specifically requested; (h) send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology, (you can inform us at any time if you no longer require marketing communications); (i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user; (j) deal with enquiries and complaints made by or about you relating to the website. Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

SECTION 7 – SECURITY OF YOUR PERSONAL DATA

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology via our payment provider’s website. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password.

SECTION 8 – YOUR RIGHTS

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee. You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 10 – CONTACT INFORMATION

If you have any questions about this privacy policy, treatment of your personal data or would like to access, amend or delete your personal data, please contact us by email (parts@monarchgarage.co.uk), by phone (0141 551 9132), or by post marked FAO Privacy Compliance Officer, Monarch Garage, 160 Reid Street, Glasgow, G40 4EN.